James Fone, Stephen Corbett, Jennifer Martin, Mike Bainbridge and Jason Mesut discuss the challenges of conducting user research and designing great products and services in the healthcare space.

Pete Gale, Martyn Perks, Julie Howell and Jason Mesut discuss communities, openness of information, changing the public behaviour around health

A video of the second part of Susan's talk

Susan Webber gives an overview of her research and design work on the Mobile Map of Medicine.

And here is part 2 of Kit Lewis' keynote for World Usability Day

Apologies for the delay on this. It’s just taken awhile longer than anticipated to digitise and upload the videos from November. Anyway, this will serve as a refresher. First up, Kit Lewis gives us a whistle stop tour of the need for user experience thinking in the healthcare space, covering many of the topics that were discussed in more depth throughout the day from the challenges of readabil